Check out our frequently asked questions for any queries you may have about your Luxe car rentals. We’re here to help and want to ensure you’re fully equipped with everything you need to know ahead of booking a car rental with us.

FREQUENTLY ASKED QUESTIONS (FAQs)

What are the requirements?

  • Must be 21 years or older
  • Valid driver's license
  • Security deposit

How to make a reservation?

  • Book online at www.LuxeJA.com
  • Call, text, or WhatsApp us at (876)-574-1418 or (876)-337-7279
  • Instagram (Luxe Rentals JA)

Pick Up and Drop Off Locations

We offer flexible pick up locations across Kingston, St. Andrew, and the Portmore area. *A delivery/pick up fee may apply for airport and other locations.

Do you offer discounts?

Yes -

  • 10% discount for teachers, doctors, nurses, and lawyers. Use discount code: HEROES10
  • Discount is automatically applied for 5 or more days
  • Pay upfront and get 5% off

Payments and Deposit

A refundable deposit is required to secure your reservation dates. The deposit ranges from $15,000 to $40,000, depending on the length of your reservation. The rental amount can be paid upon receipt of the vehicle.

What payment methods do you accept?

  • Cash
  • Bank Transfer (Jamaica)
  • Credit/Debit Card (2.9% Card Fee)
  • Zelle
  • Apple Pay
  • Venmo or Cash App

Refunds and Cancellations

Cancel up to 48 hours before for a full refund. Only 50% of your deposit will be refunded for less than 48 hours notice.

  • 5 Days or More Discount

    Enjoy an exclusive discount when renting a car for five days or more. Discount automatically applied at checkout.

  • Wedding & Honeymoon Special

    Celebrate your big day or honeymoon in style with a premium car at a special rate. Use code WEDLUXE to enjoy 10% off on your wedding or honeymoon ride.

  • Nurses, doctors, teachers, soldiers and lawyers discount

    As a thank you for your service, nurses, doctors, teachers, soldiers, and lawyers get 10% off their luxury car rental. Use code HEROES10 to enjoy your well-deserved discount.

  • Pay Now and Save

    Enjoy a discount by prepaying for your rental. Apply code PAYNOW5 to get apply discount on your next rental.

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